How can we help?
Answers to common questions, and how to reach the team.
Talk to the team
Professional enquiry? Book a TastingDelivery
We deliver to all seven emirates of the UAE: 3–5 working days in cities, 4–5 for the Western Region and remote areas. Delivery is AED 25.00, free on orders from AED 500.00. All prices include 5% VAT.
Shipping and payment policyReturns
For freshness and food safety, coffee can be returned only if it arrives damaged, defective or incorrect. Tell us within 7 days of delivery.
Returns, exchanges and refundsFrequently asked
About UsWho is Champions Coffee?
We're a specialty coffee roastery in the UAE and part of Brewing Gadgets. Our coffee is roasted by Ajeyudu Pathuri, Middle East Coffee Roasting Champion 2023, and our team includes some of the UAE's most successful competition baristas.
About UsWhy "Champions"?
Because of who makes it. In competition, you only use the best coffee you can find. We buy and roast every coffee to that standard.
About UsDo I need to know a lot about coffee to order?
Not at all. Tell us how you make your coffee and what you like to drink, and we'll suggest one. Our Find Your Coffee tool takes about a minute, or you can simply message us.
Our CoffeeWhere is your coffee roasted?
In Dubai. We roast to order, so your coffee reaches you fresh instead of after weeks in transit.
Our CoffeeWhich coffee should I start with?
For espresso and milk drinks, try our Signature blends, Milestone, Pulse and Meridian. For a smooth, familiar espresso, try Magnifico, or the bolder Maestro for a deeper, chocolate-led cup. To explore a single origin, start with Brazil Sorocabana or Ethiopia Guji. If you brew filter coffee at home, pick one of our seasonal filter coffees.
Our CoffeeWhole bean or ground?
Whole bean stays fresh longer, so grind just before you brew if you can. No grinder? Choose ground and tell us how you brew, and we'll grind it to suit.
Our CoffeeHow should I store my coffee?
Keep it sealed in its bag, away from heat, light and moisture. Not in the fridge. It tastes best within a month of opening.
Our CoffeeDo you have decaf?
Yes. Champions Decaf is decaffeinated with the Swiss Water Process, which uses no chemical solvents. It's made to taste like proper coffee, because it is.
Our CoffeeWhat are drip bags?
A single cup of filter coffee in a paper filter that hooks over your mug. Add hot water and you're done. No machine needed.
For BusinessesDo you supply hotels, offices and cafés?
Yes. We supply the coffee, the machines, staff training and technical service, so you deal with one team for all of it.
For BusinessesCan we taste the coffee first?
Of course. We'll bring it to your venue and run a tasting with your team. Request one through our Contact page.
For BusinessesIs there a minimum order?
Wholesale prices apply from one box per coffee: six 1kg bags.
For BusinessesDo you train our staff?
Yes, when your machines are installed and for as long as you're a customer. Your team also gets printed guides and recipe cards to keep at the station.
For BusinessesWho services the machines?
Brewing Gadgets' own technicians install, maintain and repair every machine we supply.
OrdersWhere do you deliver, and how long does it take?
Our Delivery Policy has the areas we cover, the charges and delivery times.
OrdersCan I return my order?
Please see our Returns Policy. Opened coffee can only be returned if there's something wrong with it.