RETURNS AND EXCHANGE POLICY

Returns and order issues 

Because coffee is a food product, opened bags cannot be returned. If your order arrives damaged, incorrect or with compromised packaging, contact us within 48 hours of delivery at care@videshicoffee.com. Please include your order number and clear photographs 
of the outer package and affected item.  

Where the issue is verified, we will arrange a replacement. If a replacement is unavailable, we will issue an appropriate refund. This policy does not affect any rights available to you under applicable law.